Last updated: May 2026
This Privacy Policy explains how Rummy Gold Casino collects, uses, and protects personal data for India players. We are committed to full transparency on data practices.
We collect the following personal data during registration and use: Name, email address, mobile number, date of birth, country, IP address, device identifiers, game activity, deposit and withdrawal history, KYC documents (government-issued ID and selfie), and communication records (live chat and email transcripts).
Your data is used for: account creation and management, identity verification (KYC), fraud prevention and security monitoring, processing payments and withdrawals, regulatory compliance and reporting to our Curaçao licensing authority, customer support, and sending promotional communications (with consent). We do not use your data for purposes beyond those listed.
We process personal data on the following legal bases: contractual necessity (to provide our gaming service), legal obligation (KYC and AML compliance required under Curaçao licence), legitimate interests (fraud prevention, security), and consent (marketing communications). You may withdraw consent for marketing at any time via Account Settings → Notifications.
We do not sell your personal data. We share data only with: (a) payment processors necessary to complete your transactions, (b) KYC verification providers under strict data processing agreements, (c) regulatory authorities as required by our Curaçao licence, (d) fraud prevention services. All third-party processors are bound by confidentiality and data security obligations equivalent to ours.
We retain your account data for the duration of your account plus 5 years post-closure, as required by anti-money laundering regulations. KYC documents are retained for the period mandated by Curaçao licensing regulations. Transaction records are kept for 7 years. You may request deletion of marketing-related data at any time without affecting your account.
We protect your data using: 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for data at rest, two-factor authentication options, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and incident response procedures for data breach scenarios. Our servers are hosted in ISO 27001 certified data centres.
You have the right to: access a copy of your personal data (submit via email to [email protected]), correct inaccurate data, request deletion of data not subject to regulatory retention requirements, restrict processing, and object to processing for marketing purposes. We respond to all data requests within 30 days.
Our website uses cookies for session management, security, analytics, and personalisation. Essential cookies are required for the site to function. Analytics cookies track usage patterns to improve our service. Marketing cookies enable targeted promotions. You can manage cookie preferences in your browser settings. Disabling essential cookies may prevent access to certain features.
Our services are not directed at persons under 18 years of age. We do not knowingly collect personal data from minors. If we discover that a minor has registered an account, we will close the account immediately, delete all associated data, and refund any deposits. Please report suspected underage accounts to [email protected].
We may update this Privacy Policy to reflect changes in our data practices or legal obligations. Material changes will be notified via email and in-app notice at least 14 days before taking effect. The most current version is always available at rummygold-india.com/privacy-policy/. Continued use of our services after the effective date constitutes acceptance of the updated policy.
Privacy questions? Email [email protected] or use live chat (10AM–11PM IST). See also: Terms & Conditions · Responsible Gaming.
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